Cookie Policy
This policy explains what cookies are, how Xilot uses them, and the choices you have regarding their use.
Effective Date: 1 January 2026 · Last Updated: 23 February 2026
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners. Cookies cannot run programs or deliver viruses to your device; they are uniquely assigned to you and can only be read by the web server in the domain that issued the cookie.
2. How We Use Cookies
Xilot uses cookies and similar technologies (such as pixel tags and local storage) on our website (xilot.app) to:
- Keep you signed in and maintain your session securely
- Remember your language, region, and display preferences
- Understand how visitors use our website (pages visited, time spent, errors encountered)
- Measure the effectiveness of our marketing campaigns
- Detect and prevent security threats and fraud
- Improve our platform and personalise your experience
3. Types of Cookies We Use
Strictly Necessary
Always ActiveThese cookies are essential for the website to function. They enable core features such as security, authentication, and session management. You cannot opt out of these cookies.
Examples: Session token, CSRF protection, load balancer cookie
Performance & Analytics
OptionalThese cookies collect anonymous information about how visitors use our website — pages visited, bounce rate, traffic sources. All data is aggregated and non-identifiable.
Examples: Google Analytics (_ga, _gid), Hotjar, Mixpanel
Functional
OptionalThese cookies allow the website to remember choices you make (such as language or region) to provide enhanced, personalised features.
Examples: Language preference, theme setting, last-visited page
Marketing & Targeting
OptionalThese cookies track your browsing activity to help us deliver relevant advertisements and measure campaign performance. They may be set by our advertising partners.
Examples: Meta Pixel, Google Ads, LinkedIn Insight Tag
4. Third-Party Cookies
Some cookies on our website are set by third-party services such as analytics providers, advertising networks, and social media platforms. These third parties have their own privacy policies governing their use of cookies. We do not control these third-party cookies and recommend reviewing the privacy policies of those providers. Key third parties include: Google Analytics, Meta (Facebook), LinkedIn, and Hotjar.
5. Cookie Retention Periods
| Cookie Type | Retention | Purpose |
|---|---|---|
| Session cookies | Deleted on browser close | Authentication, security |
| Persistent cookies | Up to 13 months | Preferences, analytics |
| Marketing cookies | Up to 90 days | Ad targeting, conversion tracking |
| Analytics cookies | Up to 24 months | Traffic analysis, user behaviour |
6. Managing & Disabling Cookies
You have the right to accept or reject non-essential cookies. You can control cookies in the following ways:
Browser Settings
Most browsers allow you to refuse cookies or delete existing cookies through their settings. Visit the help pages for your browser for instructions:
Opt-Out Tools
Note: Disabling strictly necessary cookies may affect the functionality of our website.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. The "Last Updated" date at the top of this page will indicate the most recent revision. We encourage you to review this policy periodically.
8. Contact Us
For any questions about our use of cookies:
Email: info@crediblearena.com
Address: 90, Carpmael Road, Singapore 429824